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Our Milk is Fresh & Local
Our milk comes straight from local, Pacific Northwest dairy farms to your home in just 24-48 hours. We pasteurize (never ultra-pasteurize!) and process milk daily, using the most rigorous quality standards. Store bought milk has likely spent days at processing facilities, on the road, and at various distribution points before making it to the grocery shelf. Home delivery is a lot of fun. It’s also the best way to get farm-fresh milk to you and your family.
Please note: we are committed to the production of high quality dairy products that are safe for consumption. Since raw milk is unpasteurized, it has a much higher likelihood of carrying food-borne pathogens. As such, we do not sell raw milk.
Our Organic Milk
Our organic dairy products come from cows that are pasture raised and grass fed, with a supplemental diet of certified organic grain feed. The price difference between conventional and organic dairy is due to the cost differences in organic farming and animal husbandry practices, as well as the additional certification requirements. A fun-fact about organic dairy: some people can identify taste differences depending on where the cows have grazed. Give it a try and see if you can!
rBST? No Way!
All of our milk comes from local dairy farms that have banned the use of artificial (recombinant) growth hormones (rBST). Our milk is, and has always been, rBST free.
Cardboard cartons are the best packaging for fresh, high quality milk. Cartons protect milk from harmful exterior light, and also retain the temperature better than plastic or glass. Our milk cartons are recyclable, as well as compostable. Using cardboard is the best material for packaging milk, and it's the right decision for the environment.
Our Porch Boxes
When you start home delivery with us, your first order will include a temperature-controlled Smith Brothers Farms porch box. Our porch boxes are designed to fit most orders, with room to spare when you want to add something special. Your milkman will place the porch box in an ideal location on your first delivery. If you need to move your porch box to a different location, contact us to we can notify your milkman. We'll pick up your porch box if you move or cancel your service. Please note: if we are not able to pick up your porch box or if it is damaged, you may be charged $35.
There are no service fees with Smith Brothers Farms. Many home delivery services charge recurring fees or have expensive annual contracts. We do business a little differently. We live in the neighborhoods we serve and, to us, recurring fees and service contracts just don’t seem neighborly.
Smith Brothers Farms home delivery is FREE for orders of $10 or more. If your order total is less than $10, there is a small delivery charge of $1.29. With so many great products, we’re confident you can fill up your porch box!
Order & Delivery Details
When you start service, you create a standing order. Your standing order is what we’ll deliver to your porch box every week. You must have at least 1 item in your standing order. Your standing order can include items for weekly or every-other-week delivery.
You can change your next delivery and standing order directly through our website. You can add or remove items, change item quantities or skip an upcoming delivery.
Home delivery is once a week, Monday-Friday. The day and time of your delivery depends on where you live and when your milkman is in your neighborhood. While we cannot guarantee a certain delivery time, your milkman will generally deliver your order at around the same time each week.
We deliver on all weekday holidays, except Thanksgiving day and Christmas day.
Skips, Holds and Moves
Set up a delivery skip when you do not need an order on a scheduled delivery day. Go to Manage Delivery Skips to set up a skip.
We can put your account on hold if you need to stop deliveries for an extended period. Send an email to firstname.lastname@example.org for assistance.
Are you moving? Send an email to email@example.com for assistance. We can (hopefully) set you up at your new address. If not, we will cancel your account and pick up the porch box after your last delivery.
We accept MasterCard, Visa, American Express, and Discover for home delivery accounts. After each delivery, the card on file is charged for your order.
We partner with many businesses throughout the Northwest. To set up or update your business account, give us a call at 877-MILKMAN or send email to firstname.lastname@example.org.
You may cancel your home delivery service at any time. Simply give us a call at 877-MILKMAN for help.
Update Account Details
You can view, manage and change your account directly on our website. Simply log in with your email address and password to:
All About Eggs
Our eggs come from Stiebers Farms in Yelm, WA. We offer conventional white eggs and organic brown eggs. Conventional eggs are from hens free from antibiotics or hormones. Our organic eggs are from cage-free hens, fed a vegetarian diet, without antibiotics or hormones.
New and Seasonal Products
We are always adding new products for you to try. Check back on the website often to see what’s new (and on sale!). Seasonally, you can count on egg nog (in the winter, and at Easter), lots of pumpkin and spice in the fall, turkeys for Thanksgiving, and chocolate - lots and lots of chocolate - for every season.
Yes, we deliver turkeys direct to your home for Thanksgiving! Check back for more information in turkey season (October).
We love learning about great, local products that you’d like to see in your porch box. If you have a product suggestion, email us at email@example.com. Include the product name, and share any stories you may have as to why the product would be a good fit for Smith Brothers Farms.