The Smith Brothers Way

How It Works

1

sign up, Build your Order

Porchbox with groceries placed at the door

Choose from fresh dairy, local produce, PNW staples, and local favorites. Set items to repeat weekly, every other week, or order once. Your recurring items handle the routine, and you can always add, swap, or discover something new.

  • Adjust your order any time until 2pm the day before delivery 
  • Skip a week up to 8 weeks ahead
  • New seasonal items added regularly
Get Started!
2

First Delivery + Porchbox

Assortment of Smith Brothers products

Your insulated porchbox is provided with your first delivery at no extra charge. It keeps everything cold and protected until you're ready to unpack.

  • Your porchbox will be placed on your porch with your first delivery
  • Always flexible - skip or cancel any time
  • Free delivery on orders over $20
Get Started!
3

We Deliver, Rain or Shine

Porchbox with groceries placed at the door

Your dedicated Smith Brothers driver delivers on a fixed day each week, around the same time, so you always know when to expect your groceries. We'll send a reminder so you're never caught off guard.

  • Your driver knows your neighborhood and learns your preferences
  • No need to be home
  • Lower carbon footprint than on-demand delivery because we're already in your neighborhood
Get Started!
4

Adjust, Skip, or Let It Run

Assortment of Smith Brothers products

Change your order, add something new, skip a week, or just let your recurring items handle everything. Cancel any time, no questions asked. We don't charge your card until after your delivery arrives – just like when you leave a store with your groceries.

  • 75% of customers get delivery every week
  • Average customer tenure is 6+ years
  • Lower carbon footprint than on demand delivery
Get Started!

Ask Us Anything!

Frequently Asked Questions

Q: What makes Smith Brothers different from other grocery delivery?

A: Smith Brothers isn't on-demand grocery delivery - we're a local milk and grocery delivery service on a neighborhood route. We deliver on a fixed day each week, around the same time, with your order tucked into an insulated porchbox, complimentary with delivery service. No delivery windows to schedule, no tips, no service fees. Our drivers are full-time employees who know your neighborhood, and we've been doing this since 1920.

Q: Is there a subscription or contract?

A: No contracts, no commitments. Smith Brothers is a flexible weekly delivery service - skip a week, change your order, or cancel any time. You're always in control.

Q: When will my delivery arrive?

A: Smith Brothers delivers on a fixed day each week, around the same time. You'll know your delivery day when you sign up — and we'll send a reminder the evening before so you're never caught off guard.

Q: Do I need to be home for my delivery?

A: No need to be home. Your order arrives in your insulated porchbox, which keeps everything cold and protected until you're ready to unpack. We'll send you a notification via mobile app or text message the moment your delivery arrives.

Q: How much is delivery?

A: Free delivery on orders over $20. Orders under $20 have a $4.99 delivery fee. No service fees, no tips, no surge pricing - ever.

Q: Can I change or skip my delivery?

A: Yes - adjust your order any time until 2pm the day before delivery. Skip or cancel any time.

Q: What products do you carry?

A: Over 600 locally sourced products - fresh dairy, local produce, PNW staples, and favorites like Tillamook cheese, Nancy’s yogurt, Stumptown coffee, Franz Bakery, Beecher's cheese, and other smaller makers to discover. Over 80% of our catalog is locally sourced, and new seasonal items are added regularly.