Meet Your Neighborhood Milkman: Austin Collins

Smith Brothers Milkman Austin Collins

Hometown: Shoreline, Washington

What year did you join the team? 2012

What do you enjoy most about your job? When the kids get excited that the "Milkman is Here!"

What’s your favorite product? Peach and Marionberry Yogurt, and Strawberry Milk when it's available

What’s your favorite way to spend a day off Hanging with the kids or golfing

What’s your favorite thing to do in the Pacific Northwest? Golf or go up to our cabin at Lake Cavanaugh

What’s your proudest accomplishment? My children and graduating from UW

What’s your hidden talent or hobby? Dancing like Usher

What would you sing at karaoke night? Drink You Away by Justin Timberlake

What was your first job? Target Cart Attendant

Is there anything else you would want customers to know about you? I LOVE the Seahawks and all things Huskies

Say hi to Austin in the comment section below!


Note: Comments are public. If you have a service-related issue, please contact us at

6/20/2019 8:33 PM
Thank you for bringing all the goodies to us.
11/17/2019 3:28 PM
Thank you Austin,
We appreciate your consistency and care.
The Lish Family
1/14/2020 9:32 AM
We LOVE our milk man Austin!
He always leaves our delivery stacked perfectly and tidy in our box and we can always expect him around the same time every Tuesday!
He delivered our order today even with 5+inches of snow on the ground and the main entrance to our neighborhood being blocked from a spin out causing people to have to find side entrances!
We also left him a small gift in our milk box for Christmas and he actually went back to his truck to write us a hand written thank you note to leave us un return which might seem like no big deal to most but manners are everything and now-a-days most people forget manners often so it really meant alot even though we didn't expect a thank you.
Thank you for your hard work Austin!

-The Banks Family
3/16/2020 3:38 PM
Austin, hi.
I’d like to change our delivery date  once a month every 3rd of the month.
I’ll turn-in our grocery lists prior to the 3rd.
We have around at least $50$ dollars or more  worth of groceries we will be needing from you on that week.
For now we’re ok with groceries- but WILL be needing quite a bit of groceries from you by the 1st week of April.  Save you gas & Time.
Thank you.

6/25/2020 4:20 PM
Thanks so much for your care with our delivery, Austin! Everything is always cold, fresh, and tidy. We appreciate your service.
6/25/2020 4:41 PM
Austin! Thank you for being awesome. We love having our milk delivered, and you've been such a rockstar for us. So much appreciated!
6/25/2020 4:46 PM
Hi Austin!
We are new to the Phinney Ridge neighborhood and to Smith Brothers Farms.  Thank you for your hard work and keeping us supplied with wonderful products.  We moved here as my husband is getting a bone marrow transplant at SCCA, so getting food safely delivered is very important for us- thank you for your help!  Take care and stay safe.   Joan
6/25/2020 4:48 PM
Hey Austin!  You're SUCH a ROCKSTAR!  Thank you so much for all of your hard work and for being so quiet when you deliver bright and early at our house.  We have two pups who NEVER CEASE to bark like mad the moment someone comes to the door and SOMEHOW with your MILKMAN NINJA SKILLS you manage to sneak in, drop off our BELOVED Smith Brothers Farms delicious sustenance and never wake the pups!  Except maybe that one time I fell asleep on the couch watching a boring Jean Claude Van Damme movie around 2:00 am and your visit woke me up sufficiently so I could go to bed for another couple hours and sleep.  Thanks for that too, by the way.  You're just SO SPECIAL and we're SO LUCKY to have you as our ROCKSTAR MILKMAN EXTRAORDINARE.  - The Almeida Family
6/25/2020 4:53 PM
Thank you, Austin, for being our wonderful milkman!   Every delivery has been perfect.  My toddler can’t get enough of his milk so our family is always happy to see fresh milk on our doorstep every Friday.
- the Jones family  :)
6/25/2020 5:06 PM
Austin- Thank you for your faithful service and always friendly smile! You do a wonderful job - Beyond just delivering good products, you have a kind & personable spirit which makes us feel like you're part of the family. Thank you for all you do to make this world a better place! Marsha & Bill
6/25/2020 5:25 PM
Hi Austin

Thank you for all your good work in snow, rain and all year-round.

We appreciate your service

Thank you

Shariff Family
6/25/2020 5:33 PM
Thank for always delivering for us Austin!
Happy Milkman's Day
6/25/2020 5:49 PM
Thanks to Austin, we look forward to every Tuesday morning. Thank you!
6/25/2020 7:33 PM
Hey, Austin,

I'm new on your route and I appreciate the early morning delivery.

Lew Carlson
6/25/2020 7:34 PM
Hi Austin! Thanks for your fathful deliveries every Thursday! You are the best. Happy Milkman Day!! Keep up the great work.

Jane (& Jim) Stensland
6/25/2020 7:44 PM
Thanks Austin. Happy Milkman Day!!! Best holiday ever.
6/25/2020 8:45 PM
Hi Austin!

Happy Milkman day! Thanks for always delivering our items neatly in the box and around the same time. We appreciate you so much!

The Corn Family
6/25/2020 8:51 PM
We LOVE our milkman! Thank you, Austin, for faithfully delivering milk and other delectable goodies to us and to all of your lucky Route 160 customers. Please stay safe and healthy.  ~Mark and Carol
6/25/2020 9:27 PM
Thanks, Austin, for the delicious deliveries!  We appreciate the cold milk and your cheerful smile.  The Bruce family
6/25/2020 9:39 PM
Thank you  for your consistency and professionalism! You are always on time, quiet when delivering our order and never forget an item.  Consider yourself lucky that you haven’t met our chihuahua- she is still asleep when you deliver. But she doesn’t like the mail carrier, or anyone that walks by.
But We appreciate you!
6/25/2020 9:47 PM
Thanks Austin, for your reliability in delivering our order each week!  We had no idea you are a dawg, and you'll be happy to know that this household has 3 dawgs in the family!  

Thanks again!  You are SO appreciated!

Linda (UW '79) & Tim Tarte
Lauren (UW '10) and Mollie (UW '13)
6/25/2020 10:11 PM
Thank you so much for helping our family during COVID times!! We appreciate you!
6/25/2020 10:30 PM
Thank you for climbing all of our front stairs every week! You rock!
6/25/2020 10:40 PM
Thanks for making Tuesday a bright spot in our week!  Love getting our milk and those yummy Erin Baker’s breakfast cookies. —Chris & Steve
6/26/2020 12:20 AM
Thank you, Austin!
6/26/2020 7:29 AM

Thank you so much for your consistent delivery. You definitely went the extra mile when you were out of the 1/2 and 1/2 last week! You really didn't need to do that even though it was much appreciated.

My Mum recently moved next door to me and I was excited to share what a wonderful service you provide. She is all signed up!

Take care and hope you can enjoy some good weather.
The Runchel family
6/26/2020 7:46 AM
Thanks Austin for your weekly delivery to us in West Woodland! Products are meticulously placed in the box first thing in the morning. Thanks for helping out with the cooler bag when we forgot to put out the milk box. (: Go Dawgs!  -Camille
6/26/2020 12:01 PM
Thanks for delivering our orders, Austin, we really appreciate it!  (Apologize for the dog barking sometimes, he's a sweetie and protective!)
6/26/2020 3:29 PM
Thank you! We appreciate you! Happy Milkman Day!
6/26/2020 10:16 PM
Thank you Austin for all your hard work and dedication, especially during these last few months.  Knowing that our family can depend on you to bring us our essentials is a much needed certainty in these very uncertain times.  We appreciate all you do!
Carolyn Sherman and family.
12/21/2022 5:28 PM
Hi Austin! Thanks for being such an awesome milkman! Happy holidays from the Kelly Family :)
5/17/2023 11:07 AM
I just wanted to thank you myself. I'm the mum who moved next door to the Runchels. You keep us happy! I agree with the Banks family about how you stack our deliveries. Like other people I'm amazed at how quiet you are, how you brave difficult weather and difficult road conditions.
All the best!